CURRENCY - CANADIAN DOLLARS VS U.S. DOLLARS (OR OTHER)
All orders are processed in Canadian (CAD) dollars. If you have selected USD (or other) currency at the beginning, please keep in mind the prices at checkout will show CAD currency, including shipping costs. Your currency will convert to the proper amount automatically. For example if you are from USA, if the checkout says the total is $100CAD, you are actually paying $76 (or whatever the conversion rate is at the time). The same goes for every other country around the world.
All orders are processed and shipped out within 48 hours, no exceptions or excuses. After your order has been processed and shipped, you will receive a confirmation email with your tracking information/details. If you haven't received your confirmation email, check your junk or spam folder.
Orders outside of Canada should choose the tracked packet option or higher if they wish to have tracking details of their order. There is also estimated delivery times beside each shipping option you choose, so read before choosing. Emailing us because you chose the wrong option will not make it go faster.
All U.S. and International orders are subject to clearance by customs which may cause a delay in the delivery of your package as well as additional customs duty charges for the recipient. All customs duties and taxes are the responsibility of the purchaser.
ISSUES PURCHASING ONLINE/CART EMPTY
Please clear your web browsers cache and cookies. For detailed instructions on how to do this please look here.
For questions and general inquiries, please see our contact page.